Payment Recovery Services

Recover Failed Payments
Automatically

Stop losing customers to failed payments. Rekko automatically detects Stripe failures and recovers them with multi-channel dunning sequences (email + SMS).

60-80%
Recovery rate with multi-channel dunning
40%
More recoveries with SMS vs email-only
20-40%
Of all churn is from failed payments
10-20x
Typical ROI on dunning investment

What Are Payment Recovery Services?

Payment recovery services (also called dunning management) automatically detect and recover failed subscription payments. Instead of losing customers when their credit card fails, a recovery service notifies them and guides them to update their payment method.

Without payment recovery, you lose 15-20% of failed payments permanently—this is called involuntary churn. With proper dunning, you can recover 60-80% of that revenue—from customers who still want your product.

Without Payment Recovery

  • Failed payments go unnoticed
  • Customers lose access unexpectedly
  • Only 15-20% recover naturally
  • Manual follow-up doesn't scale

With Rekko

  • Instant failure detection
  • Automated email + SMS recovery
  • 60-80% recovery rates
  • Fully automated, scales infinitely

Two Layers of Protection

The best payment recovery strategy combines prevention and recovery.

Layer 1: Prevention

Card Expiration Alerts

Proactively notify customers before their card expires. Prevent 80-90% of expiration-related failures before they happen.

  • Automatic expiration monitoring
  • Email + SMS reminders
  • One-click card updates
Learn About Pre-Dunning
Layer 2: Recovery

Failed Payment Recovery

When payments fail anyway, automatically reach out with multi-channel dunning to recover 60-80% of failed payments.

  • Instant failure detection
  • Automated recovery sequences
  • Smart retry logic
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Complete Payment Recovery Solution

Everything you need to recover failed payments and reduce involuntary churn.

Real-Time Detection

Instantly detect failed Stripe payments via webhooks. Start recovery within seconds.

Automated Email Sequences

Multi-step email campaigns that notify customers and guide them to update payment.

SMS Notifications

Reach customers who miss emails. SMS has 45% response rate vs 25% for email alone.

Smart Timing

Optimized send times and retry logic based on failure type for maximum recovery.

Pre-Authenticated Links

One-click payment updates. No login required. Mobile-optimized for any device.

Recovery Dashboard

Track exactly how much revenue you've recovered. See ROI in real-time.

How It Works

Start recovering failed payments in three simple steps.

1

Connect Stripe

Secure OAuth connection in 2 minutes. We never store your API keys.

2

Set Up Sequences

Use our proven templates or customize your own email + SMS recovery flow.

3

Recover Automatically

Failed payments trigger instant recovery sequences. Watch revenue come back on autopilot.

Calculate Your Recovery Potential

See exactly how much revenue you could recover from failed payments.

ROI Calculator

Estimate your recoverable revenue

$10,000
$1K$100K
5%
1%Average: 5-7%15%
35%
10%With Rekko: 30-40%60%

These estimates are based on SaaS industry averages. Your results may vary based on your audience and product.

Revenue lost / month

-$500
Rekko

Recovered with Rekko

+$175
Per year+$2,100
Return on investmentRekko: $29/month
6x

Rekko pays for itself from the 1st recovered payment

Simple, Predictable Pricing

No percentage of recovered revenue. No hidden fees. Just flat monthly pricing.

Starter

$29/month
  • 1,000 emails/month
  • 1 Stripe account
  • SMS pay per use
  • Email + SMS sequences
Get Started
Most Popular

Essential

$49/month
  • 5,000 emails/month
  • 3 Stripe accounts
  • SMS pay per use
  • Email + SMS sequences
Get Started

Pro

$129/month
  • 20,000 emails/month
  • Unlimited Stripe accounts
  • SMS pay per use
  • Priority support
Get Started

All plans include a 14-day free trial. No credit card required.

Stop Losing Revenue to Failed Payments

Connect Stripe in 2 minutes and start automatically recovering failed payments. Results within 24-48 hours.

Start Free Trial